She assisted my family with a very difficult sale. After my great-aunt passed away her San Francisco home was placed in a trust and divided between my 90 year old mother and another family member. Sadly, the sale was riddled with obstruction. This was a very emotional time for me and my family and Purnell performed her work with extreme patience and gracefulness. We had to rely heavily on Purnell because we lived more than six hours away from the property. She was unrelenting in her efforts to ensure the best possible outcome for my mother. Purnell went above and beyond the call of duty to resolve a very difficult situation. She dived right into the work required to prepare the home for sale. She was able to relieve much of our burden by arranging an estate sale, donating items to local charities, and facilitating general repairs. After the preliminary work was performed, Purnell helped mitigate issues arising from disagreements over the pricing and marketing of the home. She took amazing photos that were complementary to the home, coordinated with opposing attorneys, and kept us informed about what has happening at every step along the way. She was able to negotiate a sale that exceeded everyone's expectations! -Dessie Chalmers - San Francisco
Purnell was persistent in getting us the price we wanted. She was easy to reach and would always call me right back if I left a message. Purnell was very professional and helped us with all that needed to be done. We would highly recommend her to anyone who needs to sell their home.
Purnell understood our desire to have the home fixed up and she counseled us on upgrades that provided the best return on our investment. She shared her team of experts from legal to contractors, assisting in every detail needed in order to get our home ready for sale. Our home was staged beautifully. We were pleasantly surprised with the multiple offers above list price, despite the buyers market! Purnell is an aggressive, intelligent, and empathetic real estate agent. We are pleased to have worked with her and will recommend her to others at every opportunity.
She was extremely professional and stayed in touch with us throughout the entire process. No matter what time we emailed or texted her with a question or concern, she would responded right away! We also received daily emails with properties that matched our search criteria and other places she thought we might be interested in. We found our perfect home within 2 months of beginning our search. Even after we moved in, she reached out to see how we were doing in our new home and if we needed any recommendations on electricians or contractors... anything to make our transition smoother. It made the entire "dreaded" home buying process super easy and we're grateful that we got such an awesome agent! I would highly recommend using Purnell, her work ethic and knowledge is above anyone else we worked with. If you're interested in buying or selling a home call Purnell.
She was professional, courteous, and always available. Her attention to detail, market knowledge, and responsiveness was much appreciated. She genuinely cared about every step of the process. She made selling our home a breeze. I HIGHLY recommend her for your real estate needs.
Her working knowledge and guidance always move us to better decisions with real estate investment opportunities and personal purchases. She's always willing to help so if you're look to buy or sell a home Purnell is the realtor you want to speak to. It's always a pleasure working with her.
Very professional, punctual and followed through with every detail to the very close of escrow. They even reached out to me after escrow and gave me an unexpected beautiful thank you gift. Purnell truly has a passion for her work. I would definitely recommend her services.